Considering the ever-changing news surrounding COVID-19, firstly we hope you are all staying safe and calm under the current circumstances. We're writing this to simply instil reassurance in you that we are trading as normal for now. Our suppliers are remaining very positive during these uncertain times, and they are doing a very good job at restricting the spread of COVID-19. To contain the spread further they are limiting operations until the 3rd May 2020. Rest assured we are in constant contact with them and receiving updates as we go.
We are still fulfilling orders and delivering your rugs!
We have worked with our primary courier to implement safe deliveries and protect the health of drivers and customers. This means all deliveries are contactless, rugs will be delivered no further than your front door and driver’s will sign on your behalf once you’ve accepted. We ask if you have a safe place your delivery can be left to please let us know.
Our Agent’s showrooms are still open by appointment at this stage, following official advice from WHO and the Department of Health ensuring all vigilant sanitation and distancing precautions. We are here for you via phone and email to offer customer service support and any questions you may have. Our thoughts and support during this time are with everyone in the community. We appreciate your ongoing support.
From all of us at Tribe Home, take care and stay safe x