We are still fulfilling orders and delivering your rugs!
Considering the ever-changing news surrounding COVID-19, firstly we hope you are all staying safe and calm under the current circumstances. We're writing this to simply instil reassurance in you that we are dispatching as normal, it’s just our Melbourne showroom which is closed until further notice.
Our suppliers are remaining very positive during these uncertain times, and they are doing a very good job at restricting the spread of COVID-19. To contain the spread further they are simply limiting operations. Rest assured we are in constant contact with them and receiving updates as we go.
We have worked with our primary courier to implement safe deliveries and protect the health of drivers and customers. This means all deliveries are contactless, rugs will be delivered no further than your front door and driver’s will sign on your behalf once you’ve accepted. We ask if you have a safe place your delivery can be left to please let us know.
Our Agent’s showrooms in NSW, QLD, SA and WA are still open by appointment, following official advice from WHO and the Department of Health ensuring all vigilant sanitation and distancing precautions. We are here for you via phone and email to offer customer service support and any questions you may have.
Our thoughts and support during this time are with everyone in the community. We appreciate your ongoing support.